After a ct confirmed I needed a serious operation on my ear otherwise I would lose my hearing, which is a very big deal to me as I am only 24, I was told I would receive a letter confirming my operation date.
Over half a year later I still hasn't received a letter so I called them to be told neither the surgeon nor their receptionist were currently available, so if I had not rung i would have been completely forgotten about which is extremely upsetting when your hearing is on the line.
"Terrible communication"
About: Nuffield Health, Brentwood Hospital Nuffield Health, Brentwood Hospital Brentwood CM15 8EH
Posted via nhs.uk
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