"Emergency response too slow"
About: NHS 111 NHS 111 South East Coast Ambulance Service NHS Foundation Trust / Emergency ambulance South East Coast Ambulance Service NHS Foundation Trust Emergency ambulance Lewes BN7 2XW
Posted by Basil1 (as ),
I called 111 at 11. 00pm on a Wednesday night as I was suffering from severe abdominal pain. They called an ambulance.
By 11. 30pm I was in agony and my wife and children were very frightened. By 1. 30am the ambulance had still not arrived despite repeat calls from my wife about my deteriorating condition.
By the time the ambulance came I was gasping for breath and all of us were feeling traumatised. It transpired that I had kidney stones which are known to be extremely painful but thankfully not life threatening. However we did not know that at the time and had my condition been life threatening the outcome could have been very different.
Over two hours for an emergency call is too long.