"Breast unit"

About: St James's University Hospital

I have recently had breast surgery, this has also been my first stay in hospital. From start to finish my experience of the staff has been excellent. Fortunately my surgery was not as a result of any underlying concern however the warm and friendly approach of all staff made me feel safe and at ease. I was informed at all times of what was happening and did not feel, at any time, that I was a burden.

The NHS unfortunately gets many negative comments. My experiences have always been positive and I dread to think where this country would be without it! Thank you!

Story from NHS Choices

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Response from Leeds Teaching Hospitals

Dear Anonymous,

Thank you for taking the time to write to us.

It was very uplifting and heart-warming to read your post; I hope that you are recovering well.

I have passed your post onto the relevant management teams so that they too can be aware of the great work that they are doing.

With kind regards

Senior Nurse
Patient Experience