"nothing.I went for a blood test ..."
About: Lister Hospital Lister Hospital Stevenage SG1 4AB
What I liked
nothing.I went for a blood test on Friday 12th Feb.It was a fasting blood test. I was told that the wait would be 40 minutes. After an hour I was still waiting. People where coming in after me with letters that obviously knew the staff and where put through right away. After an hour an a half I asked what was going on to be told that I 'just had to be patient.'As it was a fasting blood test I was starting to feel rather unwell. I was eventually seen and the person who took my blood told me I should have complained! I told them that I did but was told that I had to wait.
What could be improved
I do understand that some blood tests take priority over others but it is not fair when people come in that clearly know the staff and cue jump. if my test had not been performed when it was it would have gone over the 14 hours fasting time and the test results would have been invalid. A better system needs to be put into place.