"Poor service"

A couple of weeks ago I had an operation on my hand to reconnect the veins on the dorsum of my thumb after a glass mirror broke into my hand and caused mass bleeding. The ambulance was super quick to the scene. A response time of 8 minutes is incredible. The paramedic Colin was first to get to me in his jeep. He managed to stabilise me and conceal the wound and take the medical information so that when the ambulance came itself it would save valuable time. Ambulance crew were quick and didn't hesitate, my girlfriend had received a small laceration to her foot too in which was very small but they made every bit of effort with her too.

When we reached Glasgow Royal Infirmary at A&E we were passed over and had to wait for a nurse to come and take us to the booth in the A&E department. Now having waited about half an hour for the handover. A number of others including people who looked like they were were drunk or on drugs were all attended to first. Now they are perfectly fine to sit there. At what point is it acceptable to treat a drunk person.. Etc over a patient with a severe open laceration and bleeding. It's not! ! ! We eventually got taken and put in separate booths. I had to wait 5 hours for an x ray to be taken and each time they wanted to check my hand they were clumsy on removing the soaked bloody dressing on my hand taking small segments of tissue out each time.

The amount of nurses available was roughly 15, alot for a Tuesday night. I was told that theatre wouldnt open till 8am, so with still an open wound I was told to come back from when I left at 5am till 8am. So I returned to hospital a few hours later because apparently I wasn't eligible for a bed to stay in for a few hours. So I went back to my gf's. Back in the hospital I returned at 8am, where I had to then further wait in the plastics department until 1. 30pm...That's 13 hours with an open wound to actually receive my operation.

I just think a bit more consideration into the patients with life threatening injuries should be taken into consideration rather than treating people who I believe have self inflicted conditions which lead them to do damage to themselves. Myself on the other hand can lose a lot of blood and die. A little bit more care into the consideration of this and I don't have a problem with anything else.