"Staff took time to listen to my concerns"

About: Derriford Hospital / Ear, Nose and Throat

(as the patient),

I was admitted with a swollen throat that required 3 operations. The treatment I received was outstanding and I cannot praise the staff enough. I was treated with compassion and professionalism and the doctors both listened and explained what was happening. The nursing staff took time to listen to my concerns (usually at night when all was quiet and my mind was going into overdrive) and helped me out.

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