"not organised not professional"

About: Newham General Hospital

I had to take my brother to newham hospital this morning

after he was assaulted. The first person we saw was good and send us to majors, but was shocked there after my brothers face was covered in blood and no one even cleaned it . They done ct scan but did not wash the wounds or disinfected it, which really surprised me. I had constantly to wipe the running blood.

Story from NHS Choices

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Response from Newham General Hospital

We are really sorry that you felt that the care your brother received was not professional. Should you wish to discuss this in more detail please contact me directly so I am able to look into the concerns you have raised here in more detail. My contact details are as follows: Newham Switchboard 020 7476 4000 and dial extension 6215. Alternatively you can email me via paulsmith3@bartshealth.nhs.uk

Paul Smith, Emergency Care Matron

Newham Emergency Department, Barts Health NHS Trust

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