"The staff couldn't have been more attentive"

About: Queen Margaret Hospital / General Surgery

(as the patient),

I was referred to Day Surgery Unit to have an operation on my toes. From the Assessment process right through to the day of my operation everyone was really nice and helpful answering any questions I had regarding the procedure.

From the moment I was admitted into the ward until I was discharged later that day the staff couldn't have been more attentive and informative about what was going to happen.

The only thing that felt drawn out was having to wait for the Physiotherapists to come from another hospital before I could be discharged.

This is the ideal forum to let staff know how your treatment went.

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Response from Louise Ewing, Patient Relations Manager, NHS Fife

picture of Louise Ewing

Dear Erski

Thank you for taking the time to tell us about your recent experience of Day Surgery. I am pleased to hear that the Patient Opinion forum suits you, we too enjoy the feedback it provides. I will gladly pass your comments on to the staff in Day Surgery and will also pass on your comments regarding the delay with physiotherapy input to establish whether this was a one off situation or is an area we could improve.

Thanks again for taking the time to post


Louise Ewing

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