"ward 33 never again would i go on this ward"

About: Darlington Memorial Hospital

I was on ward 33 this week the staff were the dreadful the nurse in charge was very rude I was in a lot of pain the nurse did not give me pain relief someone came to take blood pressure and put the cuff on the bottom of my arm near my wrist ??? I told the nurse this was wrong the nurse said they could not be bothered to go and get a large cuff ?? the blood pressure they wrote down was not the same as the reading I have worked at hospitals all my working days and found there attitude a disgrace it took the staff 1 hour to get me a glass of water i asked for a bed pan as i am totally disabled the nurse said i could walk to toilet ??? this was in front of visiting relatives i really think something should be done about the staff on this ward i will be send a letter to complain about my treatment this ward was being ran by nurses who do not care why employ staff that can not understand what i was saying ?? they were all stood talking to each other when the job is caring for patients if i was ill again there is no way i would want to be put on this ward

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent admission to Darlington Memorial Hospital and in particular Ward 33.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Ward Manager for you.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with your name and some more details it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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