"Care in A&E at Edinburgh RIE"
About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France Accident & Emergency EH16 4SA
Posted by AG24 (as ),
My elderly mum was admitted to A&E this afternoon; care from junior doctor exemplary, mindful of her dementia, kind, thoughtful and caring. He listened to our views on proposed treatment and ensured he included mum in the discussion.
The nursing staff were efficient but felt could have been more understanding of her dementia, refused to allow me to go with her and when I asked found she had been moved to immediate care and was on her own.
Whilst we appreciate the unit was busy and it took 150 minutes to see the doctor, it would have been helpful had the nursing team kept us updated.