"Four and a half stars!"

About: Bmi - The London Independent Hospital

Just spent 3 days (2 nights) here after a lumbar spine operation. Spotlessly clean room, helpful, pleasant, efficient staff. With special appreciation to a particular Nurse. Absolutely no complaints. A small suggestion: I'd have liked an overview each day from an appropriate authority figure, a sort of Ward Sister, just summarising where I was at, what would happen next, and so on. But it all worked out fine despite some unwelcome post -op problems. Hope it isn't necessary but I'd be happy to come here again.

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Response from Bmi - The London Independent Hospital

Thank you for your feedback. I will pass your comments and suggestions on to the teams involved in your care.