Posted by glyn dale
I have been a patient at this centre for over 25 yrs.
I have never been less than satisfied with the treatment and advice I have been given.
In recent weeks I have had cause to use the service more than usual.
In mid March I found that I was coughing up a little blood. Within an hour I was speaking to a doctor on the 'phone.
Within three hours I had an X-ray.
Within 30 hours, I had been re-assured that I had nothing to worry about.
Today, I have had my annual COPD check.
Although the results were not what I wanted to hear, I cannot fault the way in which those results were delivered.
The doctor is highly professional, friendly but direct in their prognosis.
I have been set a target which we will achieve together as the dr is very encouraging, and importantly, non-judgemental.
All the staff, nurses,doctors, pharmacists and receptionists are friendly and helpful.
The service we get is exceptional - especially when I compare this practice with another I attend with my aged mother.
Thank you and keep up the good work.