"respiratory c ward very disappointing"

About: New Cross Hospital

Not happy at all with the services.

A close family member was in hospital roughly 10 months. Over the time the family noticed neglect for the patient. Painkillers were given after a long time after the patient said he was in extreme pain. Some nurses were very rude. The patient deteriorated.

We as a family feel

There was a lot of negligence as we saw this over 10 months. Nothing was done at this hospital.

Eventually the patient was transferred to QE. His condition had detiorated so badly that nothing could be done for him at QE. He sadly passed away.

Story from NHS Choices

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Response from New Cross Hospital

Thank you very much for taking the time to post your comments relating to your family member. May I please pass on my sincere condolences to you and your family for your sad loss.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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