This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

everything was well run and organized

Posted By Narrator562

"everything was well run and organized"

About: University Hospital Ayr / Ophthalmology

(as the patient),

My experience at Ayr hospital was absolutely fantastic. The car par was excellent, very well laid out and they even have beautiful daffodils that made everything look just lovely. The Ophthalmology department was well signed and easy to find and staff were superb, smart and very considerate. Dr Angles provided excellent treatment and my overall impression was that everything was well run and organized. Thank you!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 27/04/2016 at 16:46
Published on Care Opinion on 28/04/2016 at 10:08

picture of Eunice Goodwin

Dear Narrator562,

Thank you so much, it is very nice to hear all your comments, particularly the car parking one. We have had our challenges while the building work has been underway, so it is music to my ears to hear such a lovely positive comment. I will pass your post to the teams and like me, I am sure they will be delighted to hear your views.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k