Posted by ChinaFlossLucieSooty
Had appointment for September 2015 to see a neurosurgeon
Tests arranged for end of September and early October
Followup appointment confirmed by letter for April 2016
Received letter in December 2015 to inform that my appointment had been rearranged for June 2016.
Called department and asked for reasons why and I was told that 'they' had been told to move all appointments by 2 months due to the consultant being out of the country. I was also told that as my appointment had been changed once it was very unlikely my appointment would be changed again.
To my disgust I received another letter on Saturday 23rd April to confirm that my appointment had been rescheduled for last the week in December 2016. The time from original appointment to the followup appointment is fifteen months.
When symptoms are getting worse and when a further issue as developed this is totally unacceptable. I have contacted PALS @ UHB and a letter as been sent to 10 Downing Street which I have had confirmation as been passed to the relevant department.
I am posting this review so the public are aware of potential problems they may face when visiting UHB.