"Delays at Umbrella walk in centre"
About: University Hospitals Birmingham NHS Foundation Trust University Hospitals Birmingham NHS Foundation Trust Birmingham B15 2TH
Posted by Fffffff (as ),
I went Umbrella walk in centre and felt that I was treated with the rudeness. The amount of time you have to wait is just incredible. There is no possible way you have to wait this long for a consultation. They said I can come any day from 9 to 16.
I turned up at 11 and apparently there is nobody so I have to come back after 1, come back at 1 I am number 6 in line. By 15:30 I still haven't been seen. 2 and a half hours for 5 people!? The longest you have to wait is when someone get out until someone is called in.
I was angry and thirsty, there are no cups for the water. This long wait is just ridiculous. Someone came at 15:00 to wait and was told to come another day. Why? It was just me and another person in the waiting area. Why you say it's from 9 til 16, when it's actually 3 hours opened for people to walk in?
I wonder if the fact that they did't have a manager watching their every move meant they weren't working as hard...