"Disgusting hygiene issues"

About: Leicester Royal Infirmary

Appalling hygiene in children's a and e- toilets in reception covered in blood and urine.

Reported to staff at 5.30 still the same 4 hours later.

Its a public health risk that could be avoided through basic hygiene and a quick clean up- why should poorly children be put at more risk of picking up other infections?!

Staff took no actions to attempt any clean ups- the area was flithy and disgusting.

Story from NHS Choices

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Response from University Hospitals of Leicester NHS Trust

Dear Natalie,

We are really sorry to hear about your experience at the Leicester Royal Infirmary.

We would like to look into your concerns and ensure that the hygiene in this department has changed since your visit. If you are happy for us to do so, please contact myself, Anna Duke - anna.duke@uhl-tr.nhs.uk in the first instance with your child’s name, address, date of birth and hospital number, and we’ll investigate this matter.

Thank you for taking the time to post your comment. Your feedback is important to us and will help us to improve our service.

Once again our sincere apologies.

Kind regards,

Anna Duke


Leicester's Hospitals