"SEAL & Endoscopy Department"

About: Arrowe Park Hospital

From admission at SEAL unit were all staff were amazing, putting my racing pulse at ease right through to day case for ERCP on endoscopy unit 3rd floor. Nurses in recovery room were all lovely and caring - although really busy was made to feel like I was the only patient there.

Consultant was lovely, precise and straight talking taking time to explain procedure as was anaesthetist who in my opinion was literally a breath of fresh air (I do not remember a thing of the actual procedure) all theatre staff were caring and I felt in good hands. Thank you for such first class treatment.

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Responses

Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are proud to learn about how staff looked after you so well during what must have been an anxious time for you.

We have recorded our kind sentiments and relayed them to staff in the SEAL Unit and Endoscopy Department.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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