"Why was the reception closed during the day"
About: Salisbury NHS Foundation Trust Salisbury NHS Foundation Trust Salisbury SP2 8BJ
Posted by Anonymous
I visited the hospital today 23rd April 2016 to visit a person who had been transferred from another hospital. When I arrived the reception at the main entrance was closed.
In the end I had to use the internet on my mobile phone to obtain the hospital telephone number in order to call the operator to find out where this person was.
When I asked why was the reception closed they ignored my question and tried to put me through to A&E when I had already told the receptionist the person had been transformed from another hospital to a ward. I eventually found where the person was.
When I repeated my story the person who had been transformed said it took the ambulance driver forty five minutes to find out what ward they were to go to.
Shameful, I hope that I never have to be admitted to this hospital.