"Ignored when asked for all test results copies..."

About: St Bartholomew's Hospital

I know that every patient has got legal right to get a copies of his medical records. I was in ward yesterday and asked in reception for medical records copies in name of my partner and was told: Yes, there is no problem but my partner and I did not get anything, asked a student doctor and nurse and they ignored me.

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Responses

Response from St Bartholomew's Hospital

We are very sorry and saddened to read that you were ignored by the staff on the ward at St Bartholomew’s when you requested your medical records.

For further information on obtaining your health record please contact the Information Co-ordinator's Office Health Records on telephone 020 3594 6746/47. There are also details on the Trust website at http://www.bartshealth.nhs.uk/your-visit/advice-and-support/your-health-record/

Wishing you all the best,

Barts Health NHS Trust

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