"A+E visit"

About: Whiston Hospital

Arrived at AE department at 4pm greeted by a very busy but smiling and professional receptionist, sat waiting for approximately 30mins during which time the department was getting busier but staff remained polit and cheerful, triage nurse was efficient then my encounter with the doctor was efficient, with a thorough examination and further test carried out by nurse and an eventual plan of further action and pain control and appropriate referrals all completed within a 4 hour time period. Absolutely top class treatment from top class nurses and doctors all of whom where rushed off their feet but remained professional and compassionate at all times. The whole department is a credit to the hospital and the nhs as a whole. Couldn't fault my care. And to top that, my gp has now made the appropriate referrals as a result of the efficient and effective communication from whiston. Thank you.

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Responses

Response from Whiston Hospital

Thank you for your comments. We are delighted to hear that your experience of our Emergency Department was positive. We are very proud of our Emergency Department staff and will pass on your very kind and positive feedback to them. Once again thank you for taking your time to inform us of your experience.

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