"Pleasant experience"

About: Trafford General Hospital

I had day surgery today on my knee and although it was quite a long day overall with waits between the various aspects of admission, prep, operation and recovery I never felt neglected or overlooked. The staff from a student nurse in training through to the porter, anaesthetists and surgeon were all helpful, reassuring and in some cases very entertaining. Many thanks to you all for looking after me so well.

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Responses

Response from Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your kind comments on the Paitent Opinion website. We were very pleased to hear that you had a positive experience in the Orthopaedic Centre at Trafford General Hospital, and that you were treated efficiently and with care. We were especially pleased to read that the manner of our staff helped to make your visit a better experience, particularly that you felt you were not neglected or overlooked by the staff and that they reassured you that you were receiving good care. Any feedback which highlights the dedication of our staff is always good to receive. We will ensure that your comments are passed on to the Head of Nursing for Trafford Hospital so that your feedback can be shared with the wider team.