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"no follow up information after organ donation"

About: Raigmore Hospital

(as a carer),

When my husband died in Raigmore Hospital Inverness l informed staff he held a donor card. This was 1st March 2010.

They requested his corneas which were duly removed.

l was told at that time l would be informed if they had been transplanted or used for reseach.

l have heard nothing since. It would have meant so much to me to think my husband might have helped someone to see again.

This is not a formal complaint l am just registering my disappointment.

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Responses

Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 7 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland
Submitted on 03/05/2016 at 18:00
Published on Care Opinion at 18:18


picture of Maimie Thompson

Dear Margo Fox

I can fully understand your disappointment. At such a difficult time of course it would meant a lot. I am so sorry that we have not been able to confirm with you how your husband's corneas were used

I have shared your posting with the committee who oversee Organ Donation to find out what the process was in 2010 for informing people and what the process is now. It is simply not acceptable for us not to let you know when we undertook to do so. What I don't know is what the period of time organs maybe stored so I have asked colleagues the question and I will update PO.

Meanwhile if you would like to contact me you can speak to me on 01463 704722 or email maimie.Thompson@nhs.net

Regards

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