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Getting a GP appointment

Posted By prostate like an orange

"Getting a GP appointment"

About: NHS Greater Glasgow & Clyde

(as the patient),

I have concerns about my health and I phoned my GP surgery. They told me I would have to wait four and a half weeks for an appointment.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 26/04/2016 at 11:37
Published on Care Opinion at 21:50

Good morning

Thank you for taking the time to post on Patient Opinion. I am sorry to hear that you have been advised by your GP surgery that you have to wait over 4 weeks for an appointment. However, GPs are responsible for their own appointment systems and I would advise that you raise this with the Practice Manager, who will be able to help. Alternatively, I can pass this on to the Practice Manager on your behalf, if you would like to email details to me at to Lisa.Ramsay@ggc.scot.nhs.uk.

Best wishes

Lisa

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