"Dissappointed"

About: Warwick Hospital

Absolutely disgusted at the level of care that my teenage daughter received at this hospital. Wrongly diagnosed twice and then when they could not find what was wrong tried to tell us that she had a mental health problem. Unfortunately I am a mental health professional and so that did not go down very well with me. Because of the poor care that we received, I have no option than to write to the CEO of the hospital along with my MP to raise these issues - it is totally unacceptable and something needs to change.

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Responses

Response from Warwick Hospital

On behalf of the Trust I am very sorry to hear about your daughter’s experience. I am pleased that you have written to me directly, as the additional information will enable us to carry out a thorough investigation and respond appropriately. In the meantime though if you would like to discuss anything with our patient experience team please call them on 01926 600 054.

Yours sincerely,

Glen Burley, Chief Executive

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