"Appalled"

About: Luton & Dunstable Hospital

Was given a Radial Artery blood test with no local anaesthetic which was refused me and was tortured, as this is an extremely painful procedure as I found out. Left me in agony, highly upset and in shock and no aftercare. Failed to get the blood needed for test so total failed visit. Went through torture for nothing. Disgusted and scared to go down there again!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luton & Dunstable Hospital

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

  • {{helpful}} of {{total()}} people think this response is helpful