"Absolutely useless receptionist and rude staff"
About: St Thomas' Hospital (London) St Thomas' Hospital (London) London SE1 7EH
Posted by Sofia
rude and unhelpful receptionist who was showing attitude and not even looking at you when you asked them a question. Then the same receptionist wrote on a paperwork "back pain" without even mentioning that it's strong. When my friend after 2h waiting came up to the nurse, they said they do it by timing and "priority". So without even seeing me or discussing a matter with me the nurse has decided that it's not emergency.
Disgusted and disappointed.