"Poorly Run Hospital"

About: Royal Orthopaedic Hospital

Avoid this hospital unless you want to be ignored, passed around and want to become more ill and more of burden on people.

Complaints ignored too and patient liaison officer eventually ignores you.

The people mostly mean well but it's just not good enough.

Story from NHS Choices

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Responses

Response from Sally Xerri-Brooks, Head of Communications, Communications, Royal Orthopaedic Hospital NHS Foundation Trust

I am really sorry to hear that your experience was not as good as you had hoped. We would like, if possible to explore what went wrong for you and how we could do things differently next time. Our Complaints Team can be contacted on 0121 685 4128 or roh-tr.complaints@nhs.net.

With best wishes

Sally Xerri-Brooks

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