"A&E - what a joke"

About: New Cross Hospital

Useless signage

A& E chaotic, no privacy during initial consultation.

Queuing system that no-one could identify

Pharmacy nowhere near A&E and no signs to lead you to it

Stressful experience

Story from NHS Choices

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Response from The Royal Wolverhampton NHS Trust

Thank you for taking the time to post your comments relating to your recent patient experience at our hospital. I am sorry for any distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement