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Fantastic service

Story from nhs.uk

"Fantastic service"

About: Russells Hall Hospital

I attended the breast screening clinic on 14.04.16 and found the whole process to be fantastic. It was my first breast screening and I was very nervous but the staff were fabulous, patient and reassuring, There was a delay due to the hospital having a power cut just before I arrived for my appointment but this was dealt with brilliantly keeping everyone informed.

An excellent service keep up the good work.

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Responses

Response from Russells Hall Hospital 7 years ago
Russells Hall Hospital

Submitted on 03/05/2016 at 18:03
Published on nhs.uk on 04/05/2016 at 02:30

Thank you for posting positive feedback about your experience of our breast screening clinic. We know how worrying it can be for our patients when attending hospital and so it is wonderful to read how well looked after and reassured you felt by our staff. Communicating with our patients and keeping them fully informed is vital so we are pleased that this was your experience during your appointment. We have passed your kind comments onto the team.

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