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"Determalogical dept - excellent treatment"

About: Basildon University Hospital

I would like to sincerely thank all the stall in the department for their excellent , efficient light therapy treatment I received .They were always all very friendly and caring always taking time to explain and ask questions if there were any problems arising from the previous treatment and ensuring that goggles ,visor etc. were being correctly worn and explaining

All the staff gave me great reassurance that all was going well

The treatment itself was extremely effective .

I attended 3 times a week from beginning of February to middle of April and almost all the treatments were carried out at the appointment time and when, on the odd occasion, there was a delay it was only for 5/6 minutes.

They are a credit to the hospital and would like to send my very best regards

Philip Jaggard

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Responses

Response from Basildon University Hospital 8 years ago
Basildon University Hospital
Submitted on 22/04/2016 at 15:38
Published on nhs.uk on 23/04/2016 at 02:30


Thank you for providing feedback on your recent treatment in the Dermatology Department at Basildon Hospital.

We are pleased to heat that your experiences have been positive ones.

Our staff do a difficult job with skill and professionalism and comments such as yours are always very much appreciated.

Our comments have been shared with the management team who will ensure that all staff in the department are made aware of your kind words.

Many best wishes for your future good health.

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