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"I cannot stress enough how highly I recommend the team."

About: Galloway Community Hospital / Trauma & orthopaedics

(as the patient),

The anaesthetist came to see me before my operation and after examining me and establishing my sleep apnea he said I may awaken during the operation, which horrified me. However, I awoke as surgeon Mr Srivastava was energetically manipulating my hip. I barely had time to congratulate them on their efforts before I drifted off again.

I cannot stress enough how highly I recommend Mr Srivastava and his team.

I was informed about every aspect of the treatment and am very thankful that I live in this country with our NHS.

The subsequent nursing and physio were excellent

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 7 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 21/06/2016 at 11:25
Published on Care Opinion at 11:45


picture of Michaela Cannon

Dear Attentive92

Thank you for taking the time to provide us with your feedback. We are delighted you had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Kind regards

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