"Staff I saw were excellent"

About: Queen Margaret Hospital / General Surgery

(as the patient),

I came to see about having my cataracts operated on. The staff I saw were excellent and gave me all the information I needed before seeing the doctor whether I needed a cataract removed. Everyone was very pleasant and reassured me about what I would be experiencing when I came to have my operation.

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Response from Ruth Robertson, Senior Charge Nurse, Opthalmology, NHS Fife

Dear Lost374,

Thank you for taking the time to comment on your experience at the cataract unit. I am very pleased that you found all the staff to be pleasant and that all the information your received reassured you going forward for your operation. I will pass your kind thoughts onto the staff of the cataract unit. Best wishes for your future operation.

Kind Regards

Ruth Robertson

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