"unsatisfactory non-treatment"

About: Watford General Hospital

only 1 toilet working and that had no lock working (improving as on last visit male loo was out of action) - unable to get water which i required as hot or fizzy drinks were unsuitable for my condition - sent to minors but they had no water either - eventually got some in majors - very limited hand feeling check of my condition - i was in lots of pain and they suggested i get the g.p. to refer me to a gastro specialist - these appointments can take weeks, but my condition required treatment quickly - went to wall phone to contact minicab firm but this wasn't working either - good news is that the staff were helpful and polite

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Responses

Response from Watford General Hospital

We are pleased to hear that our staff were helpful and polite. However, we are sorry to hear about your other experiences.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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