"Efficient and pleasant service - antenatal unit..."
About: The Royal London Hospital The Royal London Hospital E1 1BB
Posted by Lisa
Being in the Tower Hamlets borough, i was referred to Royal London Hospital for antenatal services. Initial star ratings posted on the interiors of the antenatal unit worried my partner, as it was rated very poorly.
However, our experience to date has been fantastic. I've attended the initial 12 week scan, 20 week scan, gynaecology appointments and an additional growth scan. Each time the reception staff have been very friendly and answered any questions I had. The wait time was also reasonable - I arrived 10-15 minutes in advance of my appointed time, and only ever waited up to 15 minutes after my appointment time. In fact for my 20 week scan - the moment i checked in with reception, i was whisked in for the scan - 10 minutes early!
The staff have been professional and accommodating - if you ask for scan pictures to take home, they try their best to get a good picture for you! The scans felt comprehensive with staff providing explanations as they proceeded.
The waiting areas and toilets are clean and bright. There are vending machines for snacks and water fountains (you need to ask reception for a cup).
I plan to have my baby at this hospital, so will provided a new review in a month's time!