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Care Opinion

Day surgery

Story from nhs.uk

"Day surgery"

About: West Cumberland Hospital

From the arrival to the day case reception to my departure at 7:30 ish I was absolutely bowled over by the professionalism and care I received - I couldn't have been treated any better .The ward is bright and clean and the staff from the receptionist student nurse to the ward manager and theatre staff were excellent and a credit to the hospital.I have recently moved to the area so had no idea what to expect but I was so impressed and feel that this positive experience has already made me feel better. Well done to all.

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Responses

Response from West Cumberland Hospital 8 years ago
West Cumberland Hospital

Submitted on 15/04/2016 at 16:56
Published on nhs.uk on 16/04/2016 at 02:30

Dear Elaine,

Thank you for getting in touch with us with such a positive review of your recent Day Surgery admission.

I am very pleased to hear that you found the new hospital environment to be of such a high standard.

I will pass your comments to the Day Surgery Orthopaedic Consultants and the Matron for the area as I am sure they will be delighted to share your feedback with their wider team.

I do hope that you are continuing to enjoy your Lake District location.

Best wishes for the future.

Alison S-D

Patient Experience

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