"The staff and doctors of the outpatients ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by ChrisP (as ),
What I liked
The staff and doctors of the outpatients department have mainly been very kind and caring. I liked the online booking system for my initial appointment.
What could be improved
The hospital while clean is in desperate need of a face lift. The outpatients departments booking system is also very frustrating after the initial appointment.
While having a CT of my sinuses i was called in by the nurse and strapped down to the CT scanner. At this point the nurse left. I am a vet and knew what to expect, but the thought of being strapped to a bed with no explanation of what they were going to do or why was horrifying. If this had been another person they might have been petrified of what was going on. Procedures need to be explained to patients, you can't expect us to know whats going on.