I have attended the hearing aid clinic(repairs)on a number of occasions for myself and my mother and found the member of staff to be very patronising,unhelpful and uncaring
I called in to ask for advice for my mother who is in a care home with dementia, the member of staff was extremely unhelpful and said lost hearing aids had to be paid for "not their rules"and to contact The Freeman
Uninterested in any short term help for my mother
"Patronising Manner"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted via nhs.uk
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