"Errors on discharge"

I was an orthopaedic day case. On discharge my summary said


1. I had heart failure

2. I had a pacemaker.

Neither of those comments were correct.

3 under allergies

I was allergic to sulphonomides ( a new type antibiotic). Sulphonamides were first used in the 1930.

4. No mention of another allergy an anticoagulation.

I called the bank nurse back and pointed out the errors, who took it to the nurses station and pointed it out to the nurse who I presumed had written the summary. I then went to sit in reception as it was quite cold in the day ward.

The bank nurse brought the amended summary back with a sorry about that.

This incident is not acceptable in any hospital. However, there were two day cases so not a lot of discharge summaries to compose.

I would have expected the author of the summary to apologies personally.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from North Downs Hospital

I was very sorry to see your comments about your experience. If you would feel comfortable to discuss this, please do contact me at the Hospital.

Kind regards,

Monica Clarke (General Manager)

  • {{helpful}} of {{total()}} people think this response is helpful