"Caring staff"

Recently admitted to the day surgery unit I made my way onto the ward where I was introduced to the nurses who were very friendly , which put me at ease . I was shown to my bed and explained what was going to happen and what to expect from my time on the ward . I was made to feel comfortable and the nurse in charge of my care was very caring . From the moment I arrived to the moment I left in the evening everyone who cared for me were wonderful . No body wants to go into hospital but my experience was very calm and caring , I would like to thank everyone who looked after me on that day as I was a very nervous patient ...

Story from NHS Choices

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Response from Royal National Throat, Nose & Ear Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received from the staff at RNTNE UCLH and will feed this back to the team.