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Excellent service to all involved

Story from nhs.uk

"Excellent service to all involved"

About: Cumberland Infirmary

I would just like to say a big thankyou to all the staff that cared for me on the ccu unit after I was taken I'll with severe chest and arm pains I was rushed from west Cumberland hospital to Carlisle blues and twos arrived in no time and received excellent care from the moment I arrived till the time I was discharged. I can't remember all the staff's names but all done a magnificent job thankyou all again also thanks to all the staff at w c h and paramedics love you all to bits

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Responses

Response from Cumberland Infirmary 8 years ago
Cumberland Infirmary

Submitted on 15/04/2016 at 09:28
Published on nhs.uk on 16/04/2016 at 02:31

Dear Ian

Thank you for getting in touch with us with such a positive review of your recent hospital admission, all of the teams involved will be pleased to hear that you thought your care was excellent.

Your comments demonstrate this is a whole team approach to care as everyone has a part to play in the patient experience.

I shall make sure that your comments are shared with the teams involved at North West Ambulance Service, A&E West Cumberland Hospital and the Coronary Care Unit at the Cumberland Infirmary.

I do hope that you are recovering well.

With our best regards,

Alison S-D

Patient Experience.

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