"Professional, streamlined, sensitive and reassuring"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Ninewells Hospital / General Surgery Ninewells Hospital General Surgery DD1 9SY Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by Zoesgranny (as ),
Sudden onset of excruciating chest, neck, arm pain. Phoned NHS24 stupidly! ! Operator not stupid and despatched and ambulance immediately.
We live in a rural area but East Neuk First Responders (local volunteers) arrived within 15 mins and ambulance soon after.
The care was professional, streamlined, sensitive and reassuring. Taken to Ninewells Hospital in Dundee. Seen immediately, and 'stented' next day. Ward staff in CCU especially Susan my main nurse were exemplary. Kept my dignity and privacy at all times.
Thank you to everyone mentioned above. Hope I never see any of you in the same circumstances again but it's good to know that people like you are there.