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Professional and caring

Story from nhs.uk

"Professional and caring"

About: University Dental Hospital

I arrived at the hospital to have a wisdom tooth removed. I was extremely nervous but the staff working were kind, caring and explained everything throughout. The procedure was quicker than I expected and I could have hugged the dentist because it wasn't as traumatic as I thought it would be. Everybody was professional throughout.

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Responses

Response from Amy McCawley, Patient Experience Team, Manchester University NHS Foundation Trust 8 years ago
Amy McCawley
Patient Experience Team,
Manchester University NHS Foundation Trust

Submitted on 15/04/2016 at 08:07
Published on Care Opinion at 10:34

Thank you for taking the time to post your kind comments on the NHS Choices Website. We were very pleased to read that the efforts of our staff made you feel at ease when you visited the Oral and Maxillofacial Unit at the University Dental Hospital of Manchester. It is always good to receive feedback which highlights the professionalism and caring nature of our staff. We will pass your feedback on to the Head of Nursing so that it can be shared with the wider staff.

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