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"My osteoarthritis diagnoses"

About: University Hospital Ayr / General Medicine

(as the patient),

I had been seeing the gp since May last year for chronic pain and eventually got referred for rheumatologist after positive ana blood results. I seen a Dr in November at Ayr hospital who after a ten min consultation said I had rheumatism in my muscles and referred me to muskoskeletal physiotherapy which after 21 weeks I'm still waiting for the appointment! I seen neurologist in December, who arranged an mri which shows I have osteoarthritis and disc damage and spinal damage. I've been in chronic pain for nearly a year now and my experience from this care has been shocking.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 13/04/2016 at 16:54
Published on Care Opinion at 17:21


picture of Eunice Goodwin

Dear Hercules,

This has been some journey for you. I am sorry you have been in chronic pain for so long and you are still waiting for a solution to it. We would like to look into this for you. May I ask you to contact me please? If you would like to, you can call me on 01563 826222 or email me at Eunice.goodwin@aapct.scot.nhs.uk.

Thank you for raising this with us, I hope we can look into it for you,

best wishes,

Eunice

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