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Nothing but praise

Story from nhs.uk

"Nothing but praise"

About: Arrowe Park Hospital

Care and attention and treatment from all staff was brilliant.

Extremely helpful and honest staff when mum wrapped a silver watch in a tissue and put it in the tissue box. When mum moved wards she forgot the tissue box. After a kind nurse telephoned the first ward mum was on the tissue box and more importantly the watch was located. Many thanks as the watch had huge sentimental value. So busy but still kind enough to take time to help.

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Responses

Response from Arrowe Park Hospital 7 years ago
Arrowe Park Hospital

Submitted on 29/04/2016 at 17:02
Published on nhs.uk on 30/04/2016 at 02:30

Thank you very much for your kind comments. We are delighted to read about how well staff looked after your Mum.

We have recorded your comments and passed them to staff in the Emergency Department.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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