"Speedy care for an eye emergency"

About: Eastbourne District General Hospital

I had to go to the doctors as I woke up with an eye issue who recommended I go to A&E as the quickest way to see an Opthalmologist at that time. I went to DGH A&E where they very quickly arranged for me to see the Opthalmologist who was based at Conquest that evening. We drove there and after a couple of hours I was seen. Then I was given an appointment the very next day to attend the eye clinic where further checking and diagnosis was done. Back again a few days later and now waiting for laser treatment this week. As we are new to the area this was my first experience of the hospital. It is clean - lively, bustling and actually very nice to be in. Staff all very helpful and friendly that I encountered. I have been very happy with the way I have been treated, and with how I saw others being treated.

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Response from Eastbourne District General Hospital

Dear Verity

Thank you for letting us know about your positive experience of Ophthalmology Services at East Sussex Healthcare NHS Trust.

We're pleased to hear that you were happy with the way you were treated and that you found the hospital environment a pleasant place to be.

Please be assured that all feedback is shared with staff, who in this case, will be encouraged to know that their helpfulness, friendliness and efficient organisation, made a positive difference to you and your eye issue.

We send you our warmest wishes and welcome you to East Sussex.