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Very satisfied

Story from nhs.uk

"Very satisfied"

About: Hexham General Hospital

I attended for a colonoscopy on 11/4/16. I am delighted with the treatment that I received. The staff are really friendly and very professional. I have given a 4 star rating on the last point above only because I did not see any female patients. I was treated in a dignified way throughout the procedure. I thoroughly recommend this hospital.

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Responses

Response from Hexham General Hospital 8 years ago
Hexham General Hospital

Submitted on 12/04/2016 at 22:17
Published on nhs.uk on 14/04/2016 at 02:30

Dear John,

Huge thanks for this review.

At Northumbria we want to consistently provide care that is timely and professional, and we want our care to be delivered by compassionate staff who know how to make patients feel respected, listened to and well supported.

It was lovely therefore to read about all things that we got right for you during your appointment on Monday. Thanks for giving us the chance to boost staff morale by sharing your story. They'll be chuffed with your solid recommendation. Thank you.

take good care,

Annie

Annie Laverty - Director of Patient Experience

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