"One week wait for results of x-ray"

I recently followed the NHS teachings and avoided A & E when I suspected a fracture in my hand, instead I went to my GP and was referred to Falmouth Hospital for an x-ray. Imagine my surprise when I was informed that it would take one week to find out the results. Perhaps this is why people go the A & E. Very unsatisfactory especially as I use my hands typing each day on a computer and feel left in limbo and cannot provide people with information on whether it is fractured or not. Can I use my hand despite the pain or should I avoid doing so to lessen the likely hood of further damage. I am self employed and cannot afford to take time off work unless absolutely necessary.

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Responses

Response from Falmouth Hospital

We are sorry you experienced difficulties with your mother’s recent care. With respect to patient confidentiality we are unable to comment on individual concerns raise online but will respond to you directly with regard to the complaint you have placed. If you would like to speak to someone in the meantime, please contact our Patient Advice & Liaison Service on 01872 252793.

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