"Needs a lot of upgrading"

About: The Royal Wolverhampton NHS Trust

When taken in to behind a&e to be assessed by a doctor must have been at least 15-20 people on the beds in the coridoors. Finally I was moved up to amu in to a wee stained bed I was asked if I wanted breakfast the choice is appalling the toast comes out cold and hard dinner was like dog food delight they really need to sort the food in this place then they wonder why people will not eat. I was told by multiple nurses that if my temp comes down I shall be home haha that was a lie so am stuck on a ward what doesn't smell the best actually knocks you physically sick as you walk in...

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Response from The Royal Wolverhampton NHS Trust

Thank you for taking the time to post your comments relating to your recent patient experience in our Acute Medical Unit. I am sorry for any distress that this matter has caused you. To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement