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"Management is bad. No next to keen not allowed..."

About: Holly House Hospital

Our appointment papers was not received by post by Saturday 9 April. We called the Hospital on Sunday 10 April, Operator mentioned our appointment is at 12-30. on 11 April.

We again called on the Monday Morning, they said we need to be there by 12.00 noon. She was taken in to waiting room of operating room around 12-30 pm but I was allowed. I was told she was taken in for the procedure into O.T around 3-30 pm.

They refuse to give me any information till 6-30 all though she was out of O.T. Also refused to let any one see her. Normally any hospital let one next to keen can see their relatives. Counter attendant always say, we are not allowed to contact O.T. staff. with Local anaesthesia she was knocked out for how long she does not remember

In a nutshell The Holy Private Hospital for out sider is a prison, they can be doing anything inside that yet to found out by some one. I sincerely do not trust them.

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Responses

Response from Holly House Hospital 8 years ago
Holly House Hospital
Submitted on 12/04/2016 at 13:04
Published on nhs.uk on 13/04/2016 at 02:30


Thank you for your posting.

We are sorry to hear of your concerns during your recent stay with us.

Our Day Care Unit is committed in providing the best possible care for our patients, unfortunately we do not have the facility for relatives or friends to stay with our patients.

The DCU team do their best to provide a safe environment for our patients to be treated throughout their stay.

If you would like to discuss this further please do not hesitate to contact us by e-mailing the Hospital Director, Phil Bates: phil.bates@theholly.com

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